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This store has earned the following certifications.
Pillow.insert / synthetic insert
Our pillow insert is expertly filled with high-quality white goose feathers and down. This combination of large and small feather sizes ensures an extraordinary comfort level, without any noise. Our fill is superior to common materials, offering a plush and relaxing experience.
The down-proof cover is made from 100% breathable cotton. This ensures that the pillow remains cool and fresh, withstanding sweat and providing a soft, comfortable sleeping experience.
Each pillow insert measures 20x20 inches (50x50cm). Due to being handmade, there may be a slight variation of 1 to 2cm.
Included in an exquisite box, our set of two down and feather pillow inserts is perfect for home decor. They are suitable for use on sofas, in living rooms, bedrooms, balconies, gardens, farmhouses, patios, kitchens, offices, and more.
The pillow insert is vacuum-packed for easy storage. After opening the package, please allow the insert to fluff up gradually to ensure the best comfort and maintain its fluffy texture. This will create a wonderful rest time for you.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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