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This store has earned the following certifications.
Product Details: - Every order includes two duck feather down pillows. - Standard size is 20x26 inches. - Each pillow is vacuum-packed and rolled in a PE bag for shipping.
Filling: - Filling weight: 39 oz. - Composition: 90% grey goose feather and 10% grey goose down. - Naturally captured filling: Moisture absorbent, breathable, and fluffy. - Supports cervical vertebra and improves sleep quality. - Suitable for all seasons.
Cover Material: - Four layers of high-quality polyester fabric. - Outer layer: Abrasion-resistant and wrinkle-free. - Inner layer: Fine weave, prevents feathers from poking through. - Keeps the pillow dry and durable. - Ensures a comfortable and cozy sleep.
Washing Tips: - Tumble dry until completely dry. - Machine wash maximum 60°C with 1/3 of normal detergent. - Do not bleach. - Tumble dry at normal temperature (max 80°C). - Do not iron or dryclean.
Care Instructions: - Air your quilts and pillows often to maintain freshness. - Do not vacuum or beat them to avoid damage. - Use a pillow protector to prolong the life of your pillows and protect them from stains and dirt.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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